Member Login Password      

Step 1
Verify that this page is secure:
- address should start with https://ondix.com
- browser should display
Step 2
If you have a retrival code, please enter it below.
Entering a retrival code will greatly expedite the process!
Retrival Code
Step 3
If you do NOT have a retrival code and used a credit card to make a purchase enter your information below.
Note: Ondix does not process credit cards unless the address AND credit card security code matches.
That means in 99.9% whoever makes a purchase has an actual card.
*First Name   *Last Name  
*Address   Address 2  
*City   *State  
*Telephone   *Zip Code  
*CC Type   Last 4 digits of the credit card
 
*Exp. Date  
Step 4
If you do NOT have a retrival code and used paypal to make your purchase,
please enter your paypal email
*Your Email
*Repeat Email
Step 5
The information you provided above will only be used to identify the transction to be refunded.
If you have correct retrival code in step 2, you do not need to fill out step 3 or step 4. However, if do not have a retrival code, please fill out the form to the best of your knowledge. Please also provide any addittional information below (sellers nickname, transaction date and time, amount, when and how is the best way to contact you, or any other related information)

Ondix is dedicated to keeping it's customers happy! Our staff will do everything possible to thoroughly investigate the matter and take an appropriate course of action in a timely manner! Please allow 2-3 business days to process your request and rest asured that we will take care of the problem!


*Required Fields


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